FAQ

What can be inside a Mewoo mystery box?

Possible categories include audio accessories, charging and connectivity accessories, phone and desk accessories, wearable accessories, and other everyday consumer-electronics finds. The exact mix varies by box.

Can I choose the exact items?

No. The surprise is part of the experience. Exact products, brands, colors, quantities, and retail values are not guaranteed.

Are the product photos the exact contents of my box?

No. Photos illustrate possible product categories and the Mewoo electronics experience. They do not show the exact contents of every order.

Which tier should I choose?

Tech Starter ($19.80) is the entry tier. Gadget Discovery ($29.80) offers a broader everyday-tech surprise and is our recommended starting point. Premium Electronics ($49) is a more elevated gift-oriented option. VIP High-Value ($98) is the highest Mewoo tier.

Can I order more than one box?

Yes. Add the quantity you need to the cart. For larger quantities, event gifts, resale inquiries, or custom requirements, contact us before ordering.

Will two boxes contain the same items?

Contents depend on available product categories, so some overlap may occur. Unique contents cannot be guaranteed.

How do I track my order?

Tracking information is provided after the order is confirmed, packed, and handed to the carrier. Contact us if you need help with an existing order.

What if an item arrives damaged or does not work?

Contact Mewoo promptly with your order number and clear photos or video showing the issue. We will review the evidence and explain the available resolution under the store's published policy.

How are shipping costs and delivery times determined?

They depend on the destination and available shipping method. The applicable option is shown during checkout once shipping configuration is active. Contact us before ordering if you have a deadline.